i have used PED for many years the people i have delt with have been very transparent and helpful.
Took awhile for Lisa to get back to me, but she said she had a busy morning. Lisa was able to solve the problem, so everything went great, Kent Haas
The only thing I wish was better was the driver scorecard showing some graphics.
Your company is service service service we love it , my drivers love it keep it up
We have been very happy with the services that Pedigree has been providing for us over the last 3 years. If I have had any issues they have taken care of it right away. Their customer service and support has been on spot through the years.
Outstanding service and staff do not treat you like a number.
Excellent response to questions. Systems work well for us.
Very pleased with performance of product, service and support.
Pedigree is our ELD systems here at Truck West, LLC. We went with Pedigree after having some issues with another provider and could not get the issues resolved. Overall, the Pedigree system is as good as any can be. I have some issues here and there. The system can be finicky sometimes and that can create some consternation among the drivers. The customer service department does a fairly good job of resolving the issues when they come up. The actual use of the ELD has a learning curve and it is a bit more involved than some of the other ELD systems out there. Once you have overcome the learning curve it is easy to use. The Dispatching side of the system is comfortable to work with and has a learning curve to it as well. Pedigree has a pretty good interactive training series of videos and when the videos fail to help there is always a person to walk you through if needed. There is never a 'perfect' system out there. Something will always be a frustration. Pedigree does a good job in making sure that most of those frustrations are addressed before they become a real problem. Would I recommend the system? Absolutely.