Utilize Dispatch Software to Stay Safely Connected

With the first winter storm in the books, it appears that icy, snow-packed roads settled in for the season. The slower-than-average, white knuckled driving conditions pose challenges for long-haul companies with multiple remote drivers. It slows down operations and makes safe connections and location updates increasingly difficult. Closed roads cause delays or detours and require rerouting, and it’s very unsafe to talk on the phone while pulling 70 tons on slick roads. Consequently, job status information and efficient directions become difficult to relay.

dispatchingTo combat these potential setbacks, many companies use dispatch software on top of fleet tracking to communicate with workers and track all trucks and vehicles. Dispatch software works with an in-cab device and supplies drivers with the necessary information needed to complete jobs, while the home office reroutes trips. The office can also prioritize and dispatch the nearest driver to new jobs after checking location and status all on one screen. Safe, two-way messaging is available and can be sent to just one, or a group, of workers and only functions when the vehicle is immobile.

The features offered with dispatch software are:

    • Dispatch workers to a job sites
    • Provide route optimization
    • Give turn-by-turn directions
    • Communicate with two-way messaging
    • Pull vehicle status updates

dispatch softwareAll these features work together so companies can streamline business and functionality. Dispatch software, coupled with fleet tracking, let companies:

    • Stay in touch with mobile workers – Communicate with mobile workers using safe, simple messages and job updates that are delivered directly to their in-cab device
    • Eliminate out-of-route miles – Save on unnecessary miles and reduce vehicle wear and tear with the best route possible
    • Increase customer satisfaction – Keep customers informed of accurate pick-up and delivery times
    • Save on fuel costs – Turn-by-turn directions provide the best route possible, reducing delivery costs and fuel consumption

Winter is a stressful time for everyone on the road, and safety is the No. 1 priority.  Don’t become a statistic and start using safe communication means today.


Navistar Collaborates with Pedigree Technologies, Offering Fleet Diagnostic Solutions

ORLANDO, Fla. and FARGO, N.D. – Pedigree Technologies LLC, an award winning provider of fleet management solutions, today announced a collaboration with Navistar International Corporation, offering  a single remote diagnostics portal that allows fleets to use existing telematics solutions to manage entire fleets more efficiently – delivering improved vehicle uptime.

“More fleets are adopting telematics to drive efficiency and productivity across their entire operations,” said Alex Warner, CEO of Pedigree Technologies. “With Navistar’s OnCommand our customers will be able to leverage diagnostic data and analytics to optimize performance in areas of concern such as maintenance and downtime costs.”

Today, a large number of fault codes exist due to EPA regulations and OBD compliance and that creates complexity for the driver and fleet manager. Navistar’s OnCommand Connection helps fleet managers de-codefault data to understand the level of severity of the issue and determine the appropriate actions.

“By partnering with our customers’ existing telematics providers such as Pedigree Technologies, we can pull diagnostics related data to create easy to understand vehicle health reports,” Nadine Haupt, director of powertrain product marketing. “The visibility into the operational health of the vehicle empowers customers to understand the severity of vehicle issues and determine the appropriate actions – ultimately leading to increased uptime.”

About Navistar 
Navistar International Corporation (NYSE: NAV) is a holding company whose subsidiaries and affiliates produce International® brand commercial and military trucks, MaxxForce® brand diesel engines, and IC Bus™ brand school and commercial buses. An affiliate also provides truck and diesel engine service parts. Another affiliate offers financing services. Additional information is available at www.Navistar.com.

7 Myths About Fleet Tracking Systems

If you manage a fleet of vehicles, running efficient operations is a must. Pedigree’s Fleet Management have burst onto the market, making it hard for companies to know what provider to go with. If you are still under the misconception that fleet tracking cost you more time and money to implement, then you are missing out on a huge competitive advantage.

Here are the top 8 myths related to fleet tracking systems:

1. There is no real value you receive

Fleet Tracking SystemsIf you believe that you can buy a software system, turn it on and expect results, then you probably will never get any value from that system. Sure, hardware can tell you how fast your truck is going or what stops your drivers made, but if you aren’t trained on how to use this data, then you probably won’t see any value. When you a fleet tracking system to its full capacity, you can see an ROI within just a few months. We see the largest ROIs in these areas:

  • Reduced fuel consumption
  • Increase operational efficiencies and productivity
  • Dispatch and route drivers more effectively
  • Improve customer service
  • Reduce out-of-route miles and unnecessary stops
  • Streamline FMCSA and IFTA Reporting

2. All systems are the same

It may be true that many providers out there offer similar features, but what’s really important is the vision of a company. Yes, you probably will be able to see where you trucks are on a map, but what types of products will the company offer five years from now? Look for businesses that will grow with you, allowing you to add on other asset categories or ELDs when you are ready. While many companies have great products, their service and technical support after the sale does not back up the product. Carefully consider the training and support plans they have in place so you aren’t left with a system who don’t know how to use.

3. Employees feel it’s an invasion of their privacy

One of the first concerns many companies have is “our drivers will think we don’t trust them.” Although, many aspects of driver performance can be tracked with this system, keeping tabs on drivers isn’t the overall goal, its maximizing efficiency. With fleet tracking, you can,

  • Address aggressive driving and coach bad habits such as taking unnecessary stops, speeding or hard breaking.
  • Track delivery routes to see if miles can be shed or a more efficient route taken
  • Eliminate prolonged idling to cut fuel consumption
  • Make sure your drivers fill out their logbooks correctly by knowing how they have been driving

4. It will take too much time to learn and manage

Initially, installing and learning the system WILL take some time. However, once the training process is complete, the time savings that result will trump the time it took to learn. First off, you will need to choose one person to act as the system administrator and that person needs to know the system inside out to ensure your company is utilizing its full potential.  If you don’t have the time or resources to have an office staff oversee the system, then you will need to find a provider who offers premiere support services. The most important thing to remember is that implementing a system will require a process change that both you and your employees will have to willing to embrace for it to work properly.

5. Too Expensive

Have you ever heard the phrase you have to spend money to make money? The same methodology applies when purchasing a fleet tracking system. Although there is an upfront cost for purchasing and installing the hardware and software, within just a few months your ROI will start to turn over. Despite popular belief, you can actually increase profits with tracking systems and maintain a safer, more efficient fleet.

6. It is unnecessary, we can use cell phones

Many companies think that they can easily stay updated on driver location and job status by simply using a cell phone to communicate back and forth. However, this is an inefficient method and in some cases illegal.  With a fleet tracking system, instantly locate all your drivers on a single screen, without ever having to pick up a phone. With this data, you can respond to customer calls instantaneously by knowing accurate delivery and arrival times. If the driver is using an in-cab device you can also safely communicate with them to update job status or stops.

7. Not necessary for a small fleet

You may think because you manage a smaller fleet a system isn’t necessary in your business, but there is always room for improvement. Even if it means eliminating just two trips a week, shaving 10 extra miles off a delivery or providing better customer service with accurate delivery times. The little things add up and will boost your bottom line.

If you are interested in learning how a fleet tracking system could boost your bottom line? Schedule a fleet tracking demo today!