Mobile Link

Status Badges

Users will find these badges displaying on dashboard maps, in the legend, and in the asset tree off to the left side in OneView.


Offline Quick Troubleshooting Guide – this pdf will help with troubleshooting offline assets and knowing when its a quick fix you can do or when to call support.

Alarm Badges

When a user sets up an alarm, they can choose a level; notice, warning or critical that goes with the alarm. When that alarm triggers an alarm badge will show under the asset. Below are the levels with their associated colors.

alarm-badges-small

System Alarms

These alarms will display in OneView in the upper right corner under the exclamation mark.

system-alarms

Event History Icons

Below is the list of icons found in the event history and what for which event each icon is used.

Event Trigger Definitions/Calculations
Acceleration = 4.5 mph/sec for more than 1.5 seconds
Deceleration = 7.5 mph/second for more than 1.5 seconds
Accident = 12 mph/s for 1 second
Stop = vehicle going less than 5mph for more than 3 minutes

Scorecard Grading

NG – there is no data/not enough data in the timeframe for a score

A+ = 97 – 100
A = 94 – 96
A- = 90 – 93
B+ = 87 – 89
B = 84 – 86
B- = 80 – 83
C+ = 77-79
C = 74 – 76
C- = 70 – 73
D = 60 – 69
F = below 60

ELD Event/Type Status

(found in the Event Type/Status column in the Log Book table – uncheck the Duty Statuses Only box to see all event types)
Driving – Driver is in Driving status
On Duty – Driver is in On Duty, Not Driving status
Off Duty – Driver is in Off Duty status
Sleeper – Driver is in Sleeper Berth status
Special Driving Personal Use – Driver has chosen Personal Use CMV on their tablet. (When in this status, the tablet will not automatically switch statuses based on the vehicle’s movement. It will stay in Personal Use until the driver manually selects another status or logs out of the tablet.)
Special Driving Yard Move – Driver has chosen Yard Move on their tablet. (When in this status, the tablet will not automatically switch statuses based on the vehicle’s movement. It will stay in Yard Move until the driver manually selects another status or logs out of the tablet.)
Special Driving Cleared – After the driver selects a different status, removing the special driving status or Yard Move or Personal Use of CMV, the system will clear the special status, and their tablet will continue to function as normal, such as automatically switching statuses based on vehicle movement.
Intermediate Conventional – Records required by the ELD rule for tracking the HOS situation
Login – Driver has logged into the POV app
Log Out – Driver has logged out of the POV app
Certification – Driver has certified a log book record, or a vehicle inspection, or an inspection review.

ELD Malfunctions

ELD Malfunction lights
Note: CabMate Open uses a circular malfunction light; CabMate Connect uses a light built into the cradle dock.
Flashing Red: Tablet not in dock (CabMate Connect Only)
Flashing Green: Not connected or not logged into ELD
Solid Red: ELD Malfunction Active
Solid Green: ELD Data Diagnostic Active

Malfunction and Data Diagnostic Events Definitions

Power Data Diagnostic: The ELD was not able to power up within one minute of engine power up. Check the device connections are not loose. If this issue persists, contact your administrator.
Power Compliance Malfunction: The ELD was not functional for more than 30 minutes over the last 24 hours. Check the device connections are not loose. If this issue persists, contact your administrator.
Engine Synchronization Data Diagnostic: The ELD is not receiving data from the engine. Check that the Bluetooth is connected (or if using CabMate Connect check that the tablet is in its cradle) and the diagnostic cable is connected to the vehicle. If this issue persists, contact your administrator.
Engine Synchronization Compliance Malfunction: The ELD did not receive data from the engine for more than 30 minutes over the last 24 hours. Check that the Bluetooth is connected (or if using CabMate Connect check that the tablet is in its cradle) and that the diagnostic cable is connected to the vehicle. If this issue persists, contact your administrator.
Other Data Diagnostic (for Positioning Compliance): The ELD is not receiving GPS location. Check that the GPS is ON in this device, the vehicle antenna is not damaged and connections are tight. If this issue persists, contact your administrator.
Positioning Compliance Malfunction: The ELD did not receive GPS location for more than 60 minutes over the last 24 hours. Check that the GPS is ON in this device, the vehicle antenna is not damaged and connections are tight. If this issue persists, contact your administrator.
Timing Compliance Malfunction: The ELD time is off by more than 10 minutes. If this issue persists, contact your administrator.
Missing Required Data Elements Data Diagnostic: The ELD is missing required data for creating ELD records. Check Engine Synchronization and Positioning Compliance. If this issue persists, contact your administrator.
Data Recording Compliance Malfunction: The ELD has reached its storage capacity and can no longer record ELD records. Reduce the data stored on the ELD or replace the ELD. If this issue persists, contact your administrator.
Unidentified Driving Records Data Diagnostic: The ELD has recorded more than 30 minutes worth of unidentified driving records in the last 24 hours. Ensure that drivers are logged into the ELD while the vehicle is in motion and accept any unidentified records that may belong to you. If this issue persists, contact your administrator.
Data Transfer Compliance Malfunction: The ELD test of data transfer to the FMCSA via web services and email has failed for an extended period of time. Ensure that the ELD data connection is working. If this issue persists, contact your administrator.
Data Transfer Data Diagnostic: The ELD test of data transfer to the FMCSA via web services and email has failed. Ensure that the ELD data connection is working. If this issue persists, contact your administrator.